E-commerce support
User questions, shipping status, returns — AI answers in real time, cuts repetitive manual replies, and lets agents focus on high-value conversion.
Office admin
Expense claims, attendance lookups, meeting room booking — employees get it done in one IM message, and admin workload drops.
Your notes, searchable by your Agent
Jot down meeting takeaways or customer requirements in IM — they flow into your own knowledge base. Ask "what was that integration plan?" and your Agent finds it in your notes. Notes stay private per person, and Agent drafts only go live after your approval. Drafts can carry attachments — they go live with the note.
Retail stores
Inventory lookups, promotion questions, member points — store staff answer on the spot from a phone, customers wait less, and coordination speeds up.
R&D teams
Code review, deployment status, log analysis — engineers @ the AI in the group and get answers, less context switching, more focus.
Warehousing and logistics
Shipment tracking, delivery time checks, exception reports — support and warehouse stay in sync, logistics status is transparent, and complaints drop.